Job Title:

Automotive Dealership Auditor (Warranty)

Type of Position:

This position will begin as a 12-month contract, with strong potential for long-term employment. While the contract is initially set for 12 months, there is no fixed end date, and extensions beyond the initial term are possible. Conversion to a direct hire role may occur as early as 4 months, depending on individual performance and business needs. Although direct hire is not guaranteed, it is a common outcome for high-performing team members, and most contractors in this role do transition to permanent positions over time.

Job Location:

This role will be remote when not traveling, but this role will involve significant travel (25-30 weeks out of the year) to automotive dealerships throughout the Midwest (mostly Indiana, Illinois, Ohio, and Michigan).

Compensation:

$42.00/hr to $47.00/hr (depending on experience) to start. Overtime is paid at 1.5x over 40 hours.

Benefits:

• Available (medical, dental, 401k, vision, etc) – benefit eligibility begins 1st of the month after 30 days of employment.
• You will have 7 paid holidays and 10 days PTO per year (PTO accrues over time).

Job Description:

HRU Technical Resources has partnered with a major automotive manufacturer to hire an Automotive Dealership Auditor. This role focuses on auditing dealership service and warranty repair documentation to ensure compliance with company policies. The Auditor will split their time between onsite dealership visits and remote electronic audits, reviewing claims, validating whether repairs are reasonable and payable, and documenting non-compliance when applicable. The position requires dealership systems knowledge, strong organizational skills, and a solid understanding of vehicle mechanical systems. While this is not a technician role, familiarity with automotive service operations and warranty processes is essential.

Primary Responsibilities:

• Conduct onsite dealership audits (typically up to one week per visit), reviewing service repair documentation and warranty claims.
• Make compliance judgments on whether submitted warranty repairs are valid and payable; document reasons for any disallowed claims.
• Perform electronic audits remotely from home office when not traveling.
• Prepare detailed audit reports and communicate findings to dealership staff and company leadership.
• Review ~80 job cards per visit, ensuring accuracy and compliance.
• Organize and manage audit documentation to meet deadlines and maintain accurate records.
• Work with dealer management systems (Reynolds & Reynolds, CDK, DealerTrack, etc.) to research claims and verify data.

Skills, Education, Experience Required:

• Minimum 4 years of relevant experience in automotive dealership, service, or warranty operations.
• Bachelor’s degree preferred but not required with equivalent experience. High School Diploma or GED is required at a minimum.
• Strong knowledge of dealership warranty processes, fixed operations, or service department workflows.
• General understanding of vehicle mechanical systems (does not need to be a licensed technician, but must understand repair/service logic).
• Experience with dealer management systems (Reynolds & Reynolds, CDK, DealerTrack, etc.) is critical.
• Strong organizational skills with ability to manage multiple audits and deadlines independently.
• Excellent written and verbal communication skills, with ability to present audit findings professionally, including in difficult conversations.

Skills, Education, Experience Preferred:

• ASE certification(s) are desirable.
• Completion of dealership or mechanical training programs (UTI or similar).
• Direct experience in dealership warranty operations is the strongest background for success.
• Prior experience in auditing, compliance, or quality control roles.

Work Environment / Other Info:

• Standard schedule: 1st shift, Monday to Friday, 8:00AM to 5:00PM is typical.
• This is considered to be a remote role (home office) with significant travel ~25 to 30 weeks per year. We consider this role to be approx. 50% travel. Travel costs are reimbursed (lodging, mileage/rental, per diem for food, etc). Most of the travel will be to dealerships in Indiana, Illinois, Ohio, and Michigan.
• We HIGHLY prefer candidates be located in Michigan, but we will consider those who are in nearby states as well.
• Training provided (primarily remote, ~1 month depending on candidate’s background)
• Occasional overtime is possible – any OT will be paid at 1.5x.
• Travel flexibility – auditors typically set their own schedules within general bounds.
• EOE (including Disability/Veterans). 

How to Apply for This Job:

To apply for this position, please follow these steps: Apply for this job with your current resume. We’ll get back to you the same day with some feedback on your application. Next you’ll be invited to an online screening conversation so we can go over the job requirements together and you can ask questions. After this stage we’ll give you more feedback on your application and select the candidates to move forward in the process. Typically steps 1 to 4 takes less than 24 hours.

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